What is Grace-based Service?
In 2018, I was diagnosed with a chronic health condition. This illness was invisible to everyone (and even to me, for a long stretch of time). I was suffering and no one knew to give me grace--not even me.
Since my diagnosis, I had worked hard to try to fit my Spoonie self into an Able world. This led to financial success, but also a lot of exhaustion, tears, and unfolded laundry. In 2021, I decided that I would instead work to make my little part of the world less centered on the able experience.
Grace-based Service is that attempt. It is a three-part commitment to see my clients as individuals with unique needs, who deserve a relaxing salon experience regardless of needs or abilities.
Grace-based service includes:
You can cancel or reschedule your appointment without notice. There will be no fees, and there will be no awkwardness.
You may request a private appointment. Because I work in an open salon with other chairs, I will accommodate you outside of standard business hours.
You may redesign your service to meet your current needs--even at the time of your appointment. If you are unable to sit for a color, we can simply do a haircut. If you can sit for neither and you just need the caring touch of an extended scalp massage, then that's fine too. This is your time; we will use it however you need to use it.
I am able to provide mobility assistance in the event that you need it.
We can take breaks throughout your appointment as you desire.
I am happy to work through any sensory concerns you may have prior to or during your appointment.
I strive to center your lived experience during your appointment. That is how you should have always been treated, and that is my commitment to you.
I strive to serve your unique needs, whatever they may be. Nothing legal is too weird for me; my mind is a judgment-free zone.
I strive to meet your standards. You will not need to work to conform to any societal standard while you are in my chair. This is your time to be centered and cared for. Please enjoy the experience.